Privacy Policy

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Last Updated: April 2024

Welcome to RDH Consulting, LLC's Privacy Policy. Your privacy is important to us. This Privacy Policy explains how RDH Consulting, LLC collects, uses, and protects your personal information when you use our website.

Information We Collect

We collect various types of information when you visit our website, including:

Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through forms on our website. 

Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the duration of your visit. 

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you, respond to your inquiries, and send you relevant information.
• To analyze website usage and trends, and personalize your experience on our website.
• To comply with legal and regulatory requirements.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

We may share your personal information with third parties for the following purposes:

• With service providers who assist us in operating our website and providing our services.
• With our affiliates and partners for business purposes.
• When required by law or to protect our rights and interests.

Your Choices

You have the following choices regarding your personal information:

• You can update or correct your personal information by contacting us.
• You can opt out of receiving promotional communications from us by following the instructions in those communications.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

California Users’ Privacy Rights

The California Consumer Privacy Act (CCPA) establishes rights for residents of California regarding their personal information collected by businesses. The CCPA broadly defines terms like “sale”, “personal information”, and “other valuable consideration”. This section adopts CCPA definitions. Under these definitions, it may be determined that we have “sold” certain “Personal Information” within the past 12 months: identifying/contact information and internet/electronic activity information, sold to data analytics providers and/or advertising networks.

California Residents can exercise the following privacy rights under the CCPA:

• You may request, up to twice annually, disclosure of the categories and specific pieces of personal information collected about you, the sources of your personal information, the purpose for collecting it, the categories disclosed for a business purpose, any categories sold about you, the third parties with whom it was shared, and the purpose for selling or disclosing it.
• You may request deletion of any collected personal information. However, in some cases, like completing a transaction, detecting or protecting against fraudulent or illegal activity, exercising rights, or complying with legal obligations, we may not fully comply.
• Once a year, you may request and receive, free of charge, information about personal information disclosed to third parties for direct marketing purposes in the preceding year. This includes categories of shared personal information and the names and addresses of third parties.
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If you are a California resident and wish to submit a privacy rights request, please contact us at rachel@racheldhislop.com We may verify your identity before responding, such as confirming control of the associated email address, verifying account information, and asking about previous interactions. We will not discriminate against you for exercising these rights, such as denying access to products or altering product quality or pricing. We will acknowledge receipt of your request within 10 business days and respond within 45 calendar days unless we require more time, in which case we will notify you.

Information Security

We use commercially reasonable administrative, technical, personnel, and physical measures designed to safeguard information in its possession against loss, theft, unauthorized use, disclosure, or modification. However, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the internet. We cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to us, you do so at your own risk.

Cookies and Similar Technologies

We utilize various technologies, including:

• Cookies: These are text files stored on your device to uniquely identify your browser or store information to enhance your browsing experience. Cookies enable us to remember your preferences, improve functionality, support online advertising, and gain insights into user activity.
• Local Storage Technologies: Similar to cookies, HTML5 and other local storage technologies store data on your device, offering enhanced functionality for specific applications.
• Web Beacons: Also known as pixel tags or clear GIFs, these are used to track web pages or email access, as well as interactions with specific content.
• Network Traffic Monitoring: Utilizing active scripting, we collect and analyze data on your interactions with our services, including network traffic and IP addresses.

By using our services, you acknowledge and consent to the utilization of cookies and similar technologies to track your activity on our website. You have the option to manage cookies through your browser settings. However, please note that refusing cookies may limit certain features of our services. To disable tracking technologies, access your browser settings to delete existing cookies/history and disable future cookies.

Your Marketing Preferences

We may periodically send promotional materials or notifications related to our Services. If you no longer wish to receive promotional marketing materials from us, you may opt out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from us by following the instructions included in the email.

There are certain service notifications and other non-promotional emails that you may not opt out of, such as notifications of changes to our Services or policies.

Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed per the substantive and procedural laws of the State of Tennessee, exclusive of choice of law rules. You specifically agree to submit to the jurisdiction of the State and Federal Courts located in Nashville, Tennessee concerning all disputes arising in connection with this Privacy Policy and waive any objection thereto.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at rachel@racheldhislop.com.